Terms & Conditions

1. Agreement to Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms & Conditions ("Terms") constitute a legal agreement between you ("Client," "User," or "You") and Creative Shutter ("Company," "We," "Us," or "Our"). These Terms govern your use of our website at https://creativeshutter.in and all related services.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Creative Shutter's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Transfer the materials to another person or "mirror" the materials on any other server
• Remove any copyright or other proprietary notations from the materials
• Use the site in any way that infringes upon the rights of others or restricts or inhibits the use and enjoyment of the website by any third party
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Introduce viruses, worms, or other harmful code

3. Services and Projects

Creative Shutter offers various services including but not limited to:

• Graphic Design Services (logos, brochures, packaging, social media assets)
• Web Development Services (website design, development, e-commerce)
• Offset Printing Services (business cards, flyers, banners, packaging)
• Digital Marketing Services (SEO, PPC, social media management)
• UI/UX Design Services
• Video Production Services
• Brand Strategy & Consultation

3.1 Project Scope and Deliverables

The scope of work and deliverables for each project will be detailed in a separate project proposal or agreement. Any services not explicitly mentioned in the proposal are not included in the project scope. Changes to the scope require written amendment and may affect timelines and costs.

3.2 Timelines

Project timelines will be agreed upon in writing before the project commences. While we strive to meet all deadlines, we cannot be held liable for delays caused by circumstances beyond our control, client delays in providing feedback, or technical issues.

3.3 Client Responsibilities

Clients agree to:

• Provide clear, accurate project briefs and specifications
• Provide necessary content, materials, and information in a timely manner
• Review deliverables promptly and provide feedback within agreed timeframes
• Not use our services for illegal, unethical, or harmful purposes
• Maintain confidentiality regarding proprietary information shared with us

4. Intellectual Property Rights

All design work, creative concepts, code, and original content created by Creative Shutter remain the intellectual property of Creative Shutter until full payment is received. Upon receipt of full payment, ownership of the final deliverables (excluding pre-existing designs and templates) is transferred to the Client.

4.1 Client Content

The Client retains all rights to any content they provide to us. By providing content, the Client grants Creative Shutter the right to use such content to produce the deliverables and to retain samples for our portfolio (unless otherwise agreed).

4.2 Pre-Existing Materials

Creative Shutter may use pre-existing designs, templates, stock images, fonts, and other materials from licensed sources. The Client's rights to such materials are limited to the project scope and may be subject to third-party licensing terms.

4.3 Portfolio Rights

Unless otherwise agreed in writing, Creative Shutter retains the right to display completed work samples in our portfolio, website, case studies, and marketing materials for promotional purposes.

5. Payment Terms

Payment terms will be specified in the project proposal or contract. General payment terms are as follows:

• A deposit of 50% is required to commence work
• The remaining balance is due upon project completion or as specified in the agreement
• Invoices are due within 7 days of issue unless otherwise specified
• Late payments may result in project suspension or termination
• All prices are in Indian Rupees (INR) unless otherwise stated

5.1 Additional Charges

Additional fees may apply for:

• Changes to project scope or specifications
• Rush services or expedited timelines
• Hosting, domain registration, or maintenance services
• Stock images, fonts, or third-party integrations
• Revisions beyond the agreed number of revision rounds

5.2 Refund Policy

All sales are final. No refunds will be provided for completed work. If the Client is dissatisfied with the initial deliverables, we will work with them to revise the work as per the revision rounds included in their project agreement. If fundamental issues prevent completion, we may offer a partial refund at our discretion.

6. Revisions and Changes

The number of revision rounds included in your project will be specified in the proposal. Additional revisions beyond the included rounds will be charged at our standard hourly rate (currently ₹500-1000/hour depending on service type).

Major scope changes or significant design direction changes may require a new project proposal and contract.

7. Warranties and Disclaimer

Creative Shutter provides its services on an "as-is" basis without warranties of any kind, either expressed or implied. We do not warrant that:

• The services will meet your specific requirements
• The services will be uninterrupted or error-free
• Results or outcomes will be achieved or specific
• Web services will be virus or malware-free
• Website rankings or traffic will improve through our digital marketing services

We make no warranties regarding third-party services, platforms, or integrations used in our projects.

8. Limitation of Liability

To the fullest extent permissible by law, Creative Shutter shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or goodwill
• Damage to your business, website, or systems
• Third-party claims or actions

Our total liability for any claim shall not exceed the amount paid for the specific service in question.

9. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary information, business strategies, and sensitive data shared during the course of the project. This obligation survives termination of the agreement for a period of two years.

Exceptions to confidentiality include information required to be disclosed by law or court order.

10. Acceptable Use Policy

You agree not to use our website or services for:

• Illegal activities or content that violates laws
• Harassment, abuse, or threatening content
• Defamatory, obscene, or offensive material
• Infringement of intellectual property rights
• Fraud, deception, or misrepresentation
• Spam, phishing, or malicious activities
• Adult content or services without clear age verification
• Copying, duplicating, or reselling our services or designs

11. Termination

Creative Shutter reserves the right to terminate services or access to our website if:

• You violate any terms of this agreement
• Payment is not received as agreed
• You engage in illegal or unethical activities
• We determine continued service would be harmful or inappropriate

Upon termination, payment obligations remain and any work in progress may not be delivered.

12. Disclaimer of Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the content, accuracy, practices, or policies of external websites. Use of third-party services is at your own risk and subject to their respective terms and conditions.

13. Indemnification

You agree to indemnify and hold harmless Creative Shutter from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services in violation of these terms
• Your content or materials provided to us
• Infringement of third-party rights by your content
• Your violation of applicable laws or regulations

14. Website Availability and Maintenance

While we strive to maintain 99% uptime for our website and hosted projects, we do not guarantee uninterrupted service. We may perform maintenance or updates that could temporarily affect access. We are not liable for downtime or service interruptions.

15. Modifications to Terms

Creative Shutter reserves the right to modify these Terms & Conditions at any time. Changes become effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms. We recommend reviewing these terms periodically for updates.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid.

17. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India, specifically the state of Gujarat. You agree that any legal action or proceeding related to these terms shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, Gujarat.

18. Contact Information

For questions about these Terms & Conditions or to discuss specific project terms, please contact us:

19. Entire Agreement

These Terms & Conditions, along with any separate project agreement or proposal, constitute the entire agreement between you and Creative Shutter regarding your use of our services. If there is any conflict between these general terms and a specific project agreement, the project agreement shall take precedence.

Last Updated: December 12, 2025
Effective Date: December 12, 2025