Privacy Policy

1. Introduction

Hey there! We're Creative Shutter, based in Maninagar, Ahmedabad. When you work with us—whether it's for a design project, printing job, or digital marketing campaign—we collect some information about you. This page explains what we collect, why we collect it, and how we keep it safe.

We're a small team, and we take privacy seriously. If you have questions about how we handle your data, just reach out to us at info@creativeshutter.in. No legal jargon needed—we're happy to explain.

2. What Information We Collect

When you contact us or start a project with us, here's what we might collect:

2.1 Information You Give Us

• Contact Details: Your name, email, phone number, and company name when you reach out to us
• Project Information: Details about what you need—design briefs, content, references, deadlines, budget
• Communication: Emails, WhatsApp messages, calls, or messages through our contact form
• Payment Details: Bank account or payment app information to send you invoices (we don't store card details—our payment partners handle that)
• Files & Assets: Any images, logos, content, or files you share with us for your project

2.2 Information We Collect Automatically

• Website Visits: Which pages you visit, how long you stay, which links you click (helps us understand what services interest you most)
• Device Info: What device you're using, your browser type, and your general location (city level, not exact address)
• Cookies: We use cookies to remember you when you visit again and to understand how our website is used

2.3 Why We Collect This Data

Simple—to do right by you and improve our work. We need your contact info to keep you updated on your project. We check analytics to see what services people actually care about, so we can focus on what matters. Plus, it tells us what topics deserve a blog post and which services need better explanations.

3. What We Do With Your Information

Here's exactly what we use your data for:

• Your Project: To design, develop, print, or market your project. We need your details to get it right.
• Communication: To send you project updates, invoices, and answers to your questions via email or WhatsApp
• Website Improvement: We look at how people use our website to make it better. If everyone ignores a service page, maybe we need to explain it better.
• Marketing Our Services: We might send you occasional emails about new services, special offers, or project case studies—but only if you want us to
• Security & Legal: To keep our website safe from fraud or hacking, and to follow the law

4. Who We Share Your Information With

We keep your information private. We don't sell it, and we don't share it with random third parties. Here's the deal:

• Our Team: Obviously, our design and project team needs to see your project details
• Payment Processors: If you pay us online, your payment info goes to our payment partner (we don't see your card details)
• Email Services: We use email services to send you project updates and invoices
• WhatsApp: When you message us on WhatsApp, that goes through WhatsApp's servers (check their privacy policy too)
• If Required by Law: If a court order or government request comes in, we'll comply. But that's rare.

We don't do anything shady with your data. No selling to marketers. No weird tracking. Just straightforward business.

5. How Safe Is Your Data?

We take security seriously. We use encryption, secure passwords, and limit who can access your data. Real talk though—no system is completely hacker-proof, but we do everything we can to keep things safe. If you're working on something sensitive, we're happy to discuss extra precautions.

After your project wraps up, we keep your files and info for 2-3 years (for accounting and just-in-case reasons). After that, we delete it. Want it gone sooner? No problem—just let us know.

6. Your Data Rights

You're in charge of your data. You can:

• See what we have: Want to know what info we're holding? Ask and we'll show you
• Fix mistakes: Found an error? We'll fix it
• Delete it: After your project ends, you can ask us to wipe your data
• Unsubscribe from emails: One click and you're done with our newsletters
• Export your data: Need it somewhere else? We can give you everything in a format you can use

Just shoot us an email at info@creativeshutter.in. We'll handle it quickly.

7. Cookies & Tracking

Yeah, we use cookies. Not the edible kind—the tiny digital files that remember you. Here's what they do:

• Necessary cookies: These make the site actually work (like remembering your form data)
• Analytics cookies: Show us what pages people find useful, how long they spend here, that kind of thing
• Marketing cookies: Help us show you relevant ads when you're browsing other websites

You can turn off cookies in your browser, but some features might act weird. When you first visit, there's a banner asking if that's cool with you.

8. Links to Other Websites

We link to other websites, but we're not responsible for what they do with your data. They've got their own privacy rules, so check those out before you share anything with them.

9. Kids' Privacy

Our services are meant for business owners. If you're under 18, this probably isn't for you anyway. We don't intentionally collect data from kids.

10. How Long We Keep Your Data

Here's our data timeline:

• Project Files: 2-3 years (you might need something later, right?)
• Your Contact Info & Payment Records: 2-3 years for our books and the tax people
• Website Analytics: Google auto-deletes this after 26 months

Want something deleted sooner? We'll do it, except for the stuff we legally have to keep.

11. Changes to This Policy

This policy might change. If we make significant updates, we'll let you know. Check the date at the bottom to see when we last updated it.

12. Questions? Get in Touch

If you have questions about how we handle your data or want to exercise your rights, just reach out:

We're a small team, and we're happy to answer your questions. No corporate runaround.

Last Updated: December 12, 2025
Effective Date: December 12, 2025